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FREQUENTLY ASKED QUESTIONS

  • How do I care for my Nouveaux Baby garments?
    To maintain the softness and longevity of your garments, we recommend washing them in cold water using gentle, eco-friendly detergents. Air drying or tumble drying on low is best to preserve the fabric's integrity and minimize environmental impact.
  • How can I become a wholesale partner?
    If you are interested in carrying Nouveaux Baby products in your retail store, please contact us through our wholesale inquiries form or via email at [wholesale inquiries email]. We'll provide you with detailed information on pricing, terms, and how to get started.
  • What materials are used in Nouveaux Baby clothing?
    All Nouveaux Baby clothing is crafted from premium, organic fabrics. We carefully select materials like organic cotton, bamboo, and other sustainably sourced textiles that are gentle on your baby’s delicate skin and the environment.
  • What is your return policy?
    We offer a hassle-free return and exchange policy. Items can be returned or exchanged within 30 days of delivery as long as they are unworn, unused, and returned in their original condition with all tags attached.
  • Do you offer international shipping?
    Currently, Nouveaux Baby ships to selected international destinations. Shipping details, costs, and available countries are provided at checkout. For special shipping requests, please contact our customer service.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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